Returns & Refunds Policy
Effective Date:Ā 1/28/25
At The Small Business Forge, we stand behind the quality of our products and believe in the value they bring to our customers. Your satisfaction is our priority, and we are here to ensure you have the best experience possible.
1. Digital Products (Courses and Guides): Our digital products are crafted with care and designed to empower your entrepreneurial journey. Due to the nature of digital products, we do not offer refunds once access has been granted. However, if you experience any issues, we encourage you to reach out to us at [email protected]. We are committed to resolving any concerns promptly.
2. Exceptions: We understand that mistakes can happen. If you believe you purchased the wrong product or encountered an error during checkout, please contact us within 14 days of your purchase. We will work with you to find a fair resolution.
3. Refund Processing: If a refund is approved under an exceptional circumstance, it will be processed within 7-10 business days and credited to your original payment method. We appreciate your patience as we ensure the process is handled smoothly.
Your success is our success, and weā€™re here to support you every step of the way. For any questions or assistance, please donā€™t hesitate to contact us at [email protected].
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