Privacy Policy

Effective Date: 1/27/25

At The Small Business Forge, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Includes your name, email address, billing and shipping address, and payment details when you make a purchase, sign up for our courses, or subscribe to our newsletter.
Account Information: Includes login credentials and preferences.
Usage Data: Information about how you use our website, such as pages visited, time spent, and clicks, which may be collected via cookies or analytics tools.
Communication Information: Details you provide when contacting customer support or participating in surveys.

2. How We Use Your Information

We use the information collected for the following purposes:

To deliver the services and products you request.
To personalize your experience and tailor content to your interests.
To process payments and manage orders.
To communicate updates, promotional offers, and other relevant information.
To improve our website, courses, and overall service.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third parties to facilitate operations:

Service Providers: Payment processors, email marketing platforms, and analytics providers.
Legal Compliance: When required to comply with legal obligations or protect the rights and safety of The Small Business Forge.

4. Your Rights

You have the following rights regarding your personal information:

Access and Portability: Request a copy of the data we hold about you.
Correction: Update or correct your personal details.
Deletion: Request deletion of your data, subject to legal or operational requirements.
Opt-Out: Unsubscribe from promotional emails at any time by clicking the "unsubscribe" link in our communications.

To exercise your rights, please contact us at [email protected].

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

6. Security Measures

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website performance. You can manage cookie preferences through your browser settings.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this page regularly to stay informed.

For additional questions or concerns about this Privacy Policy, please contact us at [email protected].